Hell Hath No Furry Like an Angry Customer - Reputation Management
The cause of many online reputation management problems is an angry customer. Maybe they feel overcharged or possibly that they did not get their money’s worth. Whatever the cause, your best reputation management defense is to make them happy.
If you can calm your angry client while they are still talking to you, that will prevent 95% of the reputation management problems that EBadPress.com handles every day. People go online and start blogging when they feel like they no longer have a voice and are tired of being ignored.
So to prevent embarrassing negative press online about your business, work out your differences peacefully when possible.
Posted: November 17th, 2008 under Online Reputation Management, Reputation Management.
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